Privacy Policy

1. Introduction

At Q-Beats, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using Q-Beats, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account (name, email address)
• Make a purchase (billing address, payment information)
• Contact us (message content, contact details)
• Subscribe to our newsletter (email address)

Information Automatically Collected

When you access our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver your products
• Create and manage your account
• Respond to your inquiries and provide customer support
• Send you order confirmations and updates
• Send marketing communications (with your consent, where required)
• Improve our website and services
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies are small text files stored on your device.

You can manage your cookie preferences at any time on our Cookie Preferences page or through your browser settings.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, hosting providers, email services)
• Analytics Partners: To help us understand website usage
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Third-Party Services

We use the following third-party services that may collect information about you:

• Stripe: For payment processing
• Clerk: For authentication and account management
• BunnyCDN: For content delivery
• Vercel: For website hosting

Each of these services has their own privacy policy governing how they handle your data.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication systems
• Regular security assessments
• Limited access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Through our Contact page
• By email: privacy@q-beats.com

14. Legal Basis for Processing (GDPR)

If you are in the EU/EEA, we process your personal information based on the following legal grounds:

• Contract: To fulfill our contractual obligations (processing orders, providing services)
• Consent: Where you have given explicit consent (marketing emails, cookies)
• Legitimate Interests: For our legitimate business interests (fraud prevention, security, improving services)
• Legal Obligation: To comply with legal requirements